Launched in May 2024 by Chief Minister Maryam Nawaz Sharif, the Maryam Ki Dastak program is transforming the way government services are delivered to citizens in Punjab. This digital initiative is designed to simplify public access to essential services, directly bringing them to people’s doorsteps. No more waiting in long lines or visiting government offices for basic services!
What is the Maryam Ki Dastak Program? 🤔
The Maryam Ki Dastak program is a revolutionary service that allows citizens to access various government services from the comfort of their homes. By using a mobile app or helpline, individuals can request a visit from a Dastak Representative (DR), who will assist with completing service procedures such as biometric verification and document submission.
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Key Features of Maryam Ki Dastak:
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Digital Application System: Easily apply via the Dastak app or helpline.
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Home Service Delivery: A Dastak Representative visits your home to process documents and take biometric data.
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Real-Time Tracking: Track the status of your application and receive updates on its progress.
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Payment on Delivery: Nominal government service charges are paid during the delivery of documents.
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Empowering Women: 40% of Dastak Representatives are women, promoting gender inclusion.
Services Available Through Maryam Ki Dastak in 2025 📑
Here are the key services available under the program:
- Domicile Certificate
- Birth & Death Certificates
- Marriage & Divorce Certificates
- Vehicle Registration & Transfer
- Property Tax Payment
- Fard (Land Ownership)
- E-Stamp Paper Issuance
- Character Certificate
- Arms License Renewal
- Driving License (Learner & Renewal)
- New Gas/Electricity Connections
- Senior Citizen & Disability Certificates
- Welfare Program Registration
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How to Apply for Services 🚀
Applying for services through the Maryam Ki Dastak program is simple and can be done in two ways:
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Mobile App 📱
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Download the Maryam Ki Dastak app from the Play Store or App Store.
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Choose the service you need and provide your details.
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Schedule a convenient date and time for a visit from a Dastak Representative.
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Call Center 📞
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Call the toll-free helpline at 1202.
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Share your CNIC and address.
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Select a time for the service and get confirmation.
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Meet the Dastak Representatives (DRs) 🏅
The heart of this program lies in the dedicated team of over 10,000 Dastak Representatives. These trained professionals, who carry portable devices such as tablets and biometric tools, ensure that services are delivered directly to citizens. With 40% women in the workforce, this initiative also stands as a symbol of women’s empowerment in Punjab.
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Maryam Ki Dastak Program’s Achievements & Impact 📊
By May 2025, the program has:
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Completed over 450,000+ home visits.
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Assisted more than 750,000+ citizens.
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Maintained a satisfaction rate of over 92%.
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Expanded across all 36 districts of Punjab.
This success is just the beginning, with plans to broaden the program to cover more services and rural areas by December 2025.
Benefits of the Maryam Ki Dastak Program 🌟
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Transparency: No intermediaries or hidden costs—everything is digital and clear.
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Time & Cost Savings: No need to travel to government offices; everything comes to your door.
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Empowerment: Beneficial for women, elderly, and disabled individuals who may face mobility challenges.
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Quick Turnaround: Most services are delivered within 3–5 days.
What’s Next for Maryam Ki Dastak? 🔮
The government has ambitious plans for the future, including:
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Expanding services to rural and underserved areas.
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Integrating with NADRA, police, and judicial services.
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Providing services in multiple languages.
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Adding healthcare consultations and education support.
The Vision Behind Maryam Ki Dastak 👑
Maryam Nawaz Sharif envisions a people-friendly, transparent, and efficient digital governance system. With Maryam Ki Dastak, she aims to bring government services to the people, making them more accessible and ensuring that public institutions work better for all citizens.
This initiative is paving the way for a digitally empowered Punjab, ensuring that no one is left behind in accessing essential services. If you’re in Punjab, make sure to take full advantage of the Maryam Ki Dastak program and enjoy hassle-free access to government services from the comfort of your home!